信息服务管理解决方案







The all-in-one portal integrating service desk ticketing, asset management, task scheduling and monitoring system.
Cockpit ITSM is an affordable solution for businesses of all sizes.
Available in a Private Cloud or On Premise.

功能


Cockpit IT Service Manager 是一个“集全部功能于一身”的门户网站,专供负责信息系统的团队使用。它集合了信息服务管理的全部需求,并依照 ITIL 的建议进行设计。

价目表



Drone

39 /agent/month
  • Private cloud
  • Online support
  • 3 agents minimum
  • Unlimited end users
  • Service Desk portal
  • Multiple helpdesk emails
  • Incident management
  • Request management
  • Service catalog
  • SLA management
  • Satisfaction surveys
  • Knowledge base
  • Time tracking
  • Task scheduling
  • Logbook

Jet

49 /agent/month
  • Private cloud
  • Online support
  • 5 agents minimum
  • Unlimited end users
  • Problem management
  • Change management
  • Release management
  • Project management
  • CMDB
  • Automated inventory
  • Supplier management
  • Contract management
  • Password vault
  • Automated reports
  • + everything in Drone

Rocket

69 /agent/month
  • Private cloud
  • Online support
  • 5 agents minimum
  • Unlimited end users
  • Monitoring - SNMP
  • Monitoring - Systems
  • Monitoring - Databases
  • Monitoring - Applications
  • Monitoring - Jobs
  • Service status
  • Metrics
  • Availability reports
  • Daily monitor. reports
  • Maintenance schedules
  • + everything in Jet

Satellite

Custom
  • On premise installation
  • Online support
  • 10 agents minimum
  • Tailored to your needs
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案例研究




5000+ Happy users


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